My order arrived very quickly and safely. The wooden tea box is beautiful and the teas are excellent. Only complaint: I saw the same box cheaper at a special event at Costco a few weeks after buying it.
Great fast service and a wonderful product. I would recommend Terriers Quebec to anyone.
Livraison dans les délais annoncés !
The service was terrific. An easy to navigate website, with good communication from Terroirs Quebec. You know when your purchase leaves their facility to when it reaches your doorstep, with text and or email and tracking with the shipper. There are no worries.
Prompt delivery once the product was available. The clams are obviously a very popular product as they seem to sell out very quickly. Next time I will put in an order before i run out. Haven't had a chance to try the wild mix and pure maple water. I haven't been able to locate the clams anywhere in Calgary and am so pleased to have discovered Terroirs Quebec. Thanks for the service...also the fact that the employees are bilingual as I (regrettably) could not have managed the initial conversation in French!!
Great service. Product was exactly as described. Incredibly fast shipping! Thank-you!
excellent product, prompt service, well packed
Fast, great quality of goods, recommending to friends
Perfect and fast OMG ! Communication is excellent you know every step of the process and in a blink ... ding dong it's here !!!
Rapidité de livraison.
Perte de une étoile : la quantité ridiculement minuscule des produits.
Fast and efficient shipping. Well packed.
Commande facile. Expédition rapide. Emballage correct.
Appalling. Poor quality products, mis-labelled ingredients and quite rude customer service when the above was raised (and even obtaining a response required multiple emails). Very disappointed.
Great products, easy website and fast delivery.
The service was outstanding , even better then expected .
The order was placed on April 01. and already picked up at our local post office on April 04.
Congratulation and thanks to the TerroirsQuebec team . Keep up you outstanding reputation .
This is the fourth time I have ordered from Terroirs Quebec. As always, the service is fabulous, the website is very user friendly and the product is amazingly delicious!!!!
Prompt delivery of items I ordered.
très satisfait du service global
It was easy to order online. I received my order in a reasonable amount of time. It was well packaged.
easy to order and shipping was super quick. Very happy.
Note: Right after I ordered from you I started getting bothersome and repetitive text messages from a Quebec number. Made be wonder if you sold my phone info. Which would be not cool.
Very fast turnaround from ordering to delivery. Really appreciate the 'in progress' texts and emails. Look forward to ordering more soon.
Living North of 60 has it challenges, but none no greater than the cold. After several fails with the on line shopping delivery from other vendors, it was fantastic to finally have a company take seriously the implications of leaving a package that could be ruined if left freezing in the community mailbox. My package was not only delivered with a signature required note, but sufficiently marked to ensure it wasn't left to be ruined in an arctic community mailbox
Tout est très bien du côté de terroirs Québec, mais du côté de poste Canada, c'est irresponsable et négligent
Great selection, easy to use website. Fast and efficient service with updates as needed.
I am very happy with the fast delivery and the products quality.
Buying was easy, arrived quickly, Thanks
Easy to order! Product came well wrapped within the week (to BC) delivered to my door. I Love the product . All around: excellent!
I truly love your products.. Ordering from your company has always been excellent! The service, the quality of the products all deserve a 5 star rating. My only problem is that i wish the labels had more English on them. On one jar of that I got, i had to look on the order (translated to english) to find out what the products was! I highly recommend your products to friends. Some products seem to have French only labels, and that gets frustrating when you have to figure it out first. Other than that, there would be a 5 star rating.
Excellent service. I made an error when ordering and I received a call the next day and they questioned me about it before processing my order. I thought that was very nice and efficient on their part! Haven't tried the popcorn yet but plan to do so today! Thank you and have a wonderful day!!
Everything I received was excellent. But, the first time I ordered a bottle was broken. Still, I ordered again. And now this time I received, instead of the set of 3 goose mousse, one duck fois gras. I'll leave it for a while before ordering again.
Fast deliver and great product - thanks!
I ordered Jellied elderberry. The person answering the phone was polite and helpful. The delivery was fast. Would buy again
Very fast shipping, communication. And the products are delicious! The raspberry/blueberry juice makes the best martinis possible, and I wish I ordered more pate and fois gras - I will be soon! A very easy purchase, great website that was simple to navigate.
Delivery was as confirmed. I have not tried the product as yet, but I am sure it will meet my expectations. Thank you for your fast service.
Great and so quick!
One of the best online service.
Un problème de réapprovisionnement pour le cadeau de mon papa. Si non pour ma part 5 étoiles ✨
Good quality, very pleased with my purchase.
Good popcorn! Enjoyed It! Thank you !
I purchased the tea on line. It was very easy to fill in the blanks. Within a week I had received the tea. It arrived well wrapped, the boxes were not damaged. I was impressed with the ease in ordering and how quickly the product arrived (I ordered 7 boxes)
This has been either the 2nd or 3rd order .. service has been excellent! My last order was damaged in shipping, so was refused from the post office. It was sent back, and i was hoping this order would be replaced (once received by you) and shipped out again. I still haven,t hear from you,if this will be re-shipped. So far, my opinion of your company is excellent. Just waiting to see how this problem will be resolved. Because of your past excellent record, i am assuming this will be handled in the same manner. I have recommended your company to friends, all with a positive attitude.
Excellent products. Excellent service.
Beau coffret en bois avec fenetre qui permet de voir les tisanes. Livraison tres rapide. Vraiment satisfaite.
Produits exceptionnels et livraison rapide. Que demander de plus?
Very quick and easy to order what I wanted and it arrived the next day.
Excellent service; the package arrived so quickly!
Le produit est bien selon mes attentes.le seul bémol est la livraison par postes Canada. Là boite à été déposé dans le panneau commun et aurait possiblement geler.
Delicious products, delivered quickly.
Fast shipping, good product for a reasonable price.
I love your products and used to order them in British Columbia.
My favourite is cloudberry.
J'ai paye pour livraison A DOMICILE et le colis aete envoye a un bureau de poste ou j'ai du envoyer ma femme le chercher car je suis handicape et ne peux me deplacer
Excellent produit,livraison rapide prix acceptable. Le hareng un peu sec et trop boucané. Très satisfait. J C
Very upset, mailing box was fine but both gift boxes ere unglued & seemed to be recycled. When I spend that much money on a gift, somehow expect the presentation to be excellent. Will rethink where I purchase my gifts in the future.
Très déçue; les boîtes étaient défaites, décollées et en mauvaise condition. Je m'attends à beaucoup mieux de vous et regarderai ailleurs lorsque m'offrirai des cadeaux
Service excellent et livraison faite vite merci
on m a dit que j aurais la marchandise avant vendredi.
et c était vrai... j étais un peu septique mais je vois
que ce que le service a la clientele dit, c est vrai
Prompt service. Great products. Will come back again.
This is the second time I have ordered foie gras from you and will continue to do so. The product is fabulous, the delivery service is excellent and the webpage very easy to follow. Merry Christmas!!!
Super quick delivery... products were as seen online!
Le service est rapide et il y a une belle sélection de produits. Ceux que j'ai acheté je compte les offrir en cadeaux pour Noël tout en encourageant nos producteurs.
Livraison très rapide!!!
Livraison rapide,gratuite et le tout méticuleusement emballé. A++
Simple, delivered what was promised.
Livraison rapide produits bien emballés plusieurs courriels pour le suivi de la commande excellent
Fast delivery and the products looks fantastic! We are gifting them but plan on ordering again so we can enjoy them.
Arrived on time and was securely packaged!
Easy to order and fast delivery
Love those I U ok teas u carry
Very fast shipping, great products!
Item was shipped right away and received very quickly. Great service!
Good selection of products, reasonable prices, fast and free shipping: great experience. Thank you.
haven't tasted it yet, but very impressed by timely delivery and substantial packaging
Great products, fast delivery.
prompt and helpful service
Item came quick and as describe.
Products arrived quickly and were just what I wanted.
Fantastic service and products as usual. I do wish they would stop sending me the same French book every time I place an order.
really nice products but EXCELLENT customer service from the second the order was placed. I am very impressed.
Il faut encourager nos producteurs.
Thank you so much
Excellent service, fast delivery to BC
Excellent service ! La livraison est rapide et les produits sont très bien emballé. Ils nous font vivre une expérience gustative à chaque découverte.
Excellent speedy service and delicious well-priced products.
The buying process was easy and I also received a welcome e-mail from the company president after placing my order. I was also very impressed with their selection.
Seconde commande en peu de temps - satisfaction appréciable - même qualité de livraison et de délai
Quick shipping, great packaging.
Their delivery was very quick, ordering simple and products were fantastic
I love this company and their products, especially the maple and berry based things.
Excellent product, excellent packaging and shipping
Will defiantly be making more purchases
Website was easy to use. Delivery was incredibly rapid. I really like the frequent status confirmations sent to my email. I can't wait to try my elderberry jam.
I asked a question prior to order, the replied me right away. From inquiry to receive the product, total process was very easy and very fast.
Price and shipping charge were reasonable. I'll return again. Thank you!
Great service and quick delivery.
Excellent experience, easy to buy and fast shipping, great products!
Excellent product selection to choose from. Delivery was speedy and I knew when it was shipped and was able to track my parcel. The onion/portmconfit was a delicious surprise.
I like the product but shipping makes it too expensive to purchase regularly.
Everything from placing the order on line and the delivery to my home went very smoothly.
The only thing I can say about the Maple Butter is AMAZING!
Livraison rapide. Emballage sécuritaire. Excellents produits. Très belle expérience; merci!!!
perfect service along with good food. need more selection, maybe try to get product from lle de Orleans .they have amazing food.
very fast shipping, good customer service and great hard-to-find items
Great service and superb products. The website is user friendly and the product descriptions are accurate. I couldn't ask for more.
Fast shipping! Great product!
They were quick and efficient. Order arrived when stated
Tout est arrivé en excellent état, et ce dans un bref délais. Toutefois, je trouve la livraison un peu cher. Surtout lorsque l'on ne dépense pas énormément. Mais j'adore le site et le concept en général alors en somme, cela mérite bien un 5 étoiles ;)
High quality foodstuffs. I especially love that maple cotton candy and the blackcurrant marshmallows, but everything is exceptional.
Fast delivery. Very happy with the product received. Thanks a lot!
Easy to order and was received within 2 days. Overall excellent service!
Le produit est délicieux. Le seul "Hic" c'est que mon paiement par paypal une fois accepté n'a pas été approuvé par Terroir du Québec, ce qui m'a obligée de téléphoner pour pouvoir recevoir ma commande quelque 19 jours plus tard.
The product line is unik ! an adventure in taste and a voyage of discovery of what my beloved province of Quebec has to offer !
Terroirs Québec attended to my address change promptly and the shipment arrived super quickly. Thanks so much!
Service excellent although products a little pricey! Free shipping over $50 would be nice.
Excellent service as always....packaged with care and delivered as promised.
Bon service lors de ma commande téléphonique.......aussi réception dans 48 hres comme on m'avait dit....
Nice selection of products. Useful website. It would have been nice if the free book were available in English.
Very fast shipping.
Terroirs has gained a new loyal fan in me. The variety and quality of their products, excellent packaging, fast service, attention to details and obvious care of their customers make it a pleasure to unconditionally recommend the company.
I would love to see them institute a loyalty program for their repeat customers.
Prompt service. Delicious quality product. :)
The shipping of the ordered item was very rapid. I would recommend your services to some of my friends.
Best on-line company I have ordered from recently. Ease of ordering, prompt delivery and the wonderful surprise of maple syrup roasted nuts.
Would definitely recommend to others and order again!
Very good products, excellent delivery time.
Nous avons appréié la façon que nous pouvons revenir sur leslistes d eproduits lorsque que nous furetons sur le site Internet.
Quant aux produits comme els, nous ne le avons pas encore esayés, sauf pour l'Argouille que nous avons bien aimé.
L'ouverure en anglais de ce sondge-ci nou a profondément déçu
Excellent products, fast service, a pleasure to deal with.
Livraison très rapide, service impeccable et produit de qualité!
Tous les produits étaient très bien emballés.
Very pleased with my order from Terroirs Québec. In my online order, I noted that I was in a rush to receive the items, and someone from Terroirs Québec took care to call me after shipping to make sure I received them on time. The products were packed with care. The free shipping is also very appreciated.
Very speedy delivery. I would highly recommend this company
I ordered a gift for my uncle who lives in Quebec city. He got it the next day and was so impress!
Merci Terroir Quebec!
Je ne comprend pas l anglais ....je parle francais donc je ne comprned pas vos communication par courriel merci
very good service and easy to command
The products I ordered were high quality and arrived VERY quickly. I am impressed with the service and will likely order from them again.
I have not received my order from the beginning of May and received someone else's order instead. When I sent an email to Teroirs about the issue, no one responded. I have not yet heard from anyone regarding the mixup so I have no idea what they are doing about it.
Order arrived super fast and everything in perfect condition :)
Excellent service , ordered them on Sat. received the following Tu.
Service ultra-rapide et courtois et produits exceptionnels!
Fast and accurate always have great service.
Excellent service, excellent product, Thank you!
Delivery of the ordered item was very fast. Quality was also excellent. Wonderful to have access to such a great range of Quebec products so easily.
The order was processed and shipped very quickly. The website is elegant and easy to use. I am very happy with the Cloudberry tea I ordered (as usual; this is not my first time buying)!
Merci bien, Terroirs Québec!
The website was easy to understand and use.
I first tried the rillettes at Domaine Pinnacle and loved it.
Brought some home to Ontario and served it to friends who were impressed with the quality, flavour and ease of use. Wonderful hors d'ouvre.
Now, I'm patiently waiting for the delivery of my order of more rillettes!!!!
The communication from the company has been great, and, I will recommend them to my friends.
Placed my order on Monday night and received my order by Noon on Wednesday.
Was very easy to find what I was looking for and to order and checkout.
I will definitely be using Terroirs Quebec again.
Pleased to have received shipment so quickly! Love your teas! I have been searching for them for over 6 years. Now I found out where to order them!
Thanks for a good product and good service
If you haven't tried this company you are missing out!!
Service was fast and efficient. The products are beautiful, can't wait to taste the Maple Butter.
Love the product and the delivery was exceptionally fast
It took a couple of weeks to come by Canada Poste. I have been trying have a cup of Labrador Tea for a few years.....finally , I have had a cup.....wonderful and worth the wait.
The website is not as easy as it should be but once you have conquered it the service from there on it excellent. I have had direct communications by email and my telephone and found all with whom I had contact to be very helpful. They were out of a product and replaced it with something of greater value and no charge. Impressive.
Prompt delivery with tracking service and messages letting me know that my order was being processed.
I've ordered a gift box of Inuit tea from Terroirs Quebec and received a different kind of tea (a cheaper one) instead. When I saw that i got the wrong item, I contacted the dealer (it was on Saturday). On Monday morning I received a reply saying that they will check with those who prepare shipping and get back at me soon. I haven't heard anything since. At best it's a very slow customer service, at worst they just don't care about customer experience. I'm really dissapointed, especially considering that the Inuit tea was supposed to be a Christmas present for my parents.
Wonderful service, quick and accurate. I particularly appreciated an email from the company thanking me for my purchase. I will use the service and buy products from this company at often as possible.
Great price , fast delivery !
Excellent service and communication. Our goods arrived promptly, and we are delighted with our choice.
Rapide, exact, comme on aime!
I recommend this seller and will certainly buy from them again.
Good services and i will buy more soon.
I ordered several boxes of tea. The ordering process was very easy and I received the tea within two days. I'd definitely order again in the future.
Incredibly fast shipping, lovely and delicious products, a great experience overall
We were very please about this gift - my father thought the gourmet sugars and goose cassoulet were absolutly decilious!